Return & Refund Policy

📦 Return & Replacement Policy

We do not offer refunds. Eligible complaints will be resolved through product replacement only.

Mandatory Unboxing Video

To claim a replacement for a damaged, defective, missing, or incorrect product, a complete unboxing video is mandatory.

The video must:

• Start before opening the parcel and clearly show the sealed package.
• Clearly show the shipping label/order details.
• Show the entire unboxing process and the product.